Mortgage Tips

Mortgage Tips

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HomeNational MortgageWhat shoppers need in a mortgage lending expertise

What shoppers need in a mortgage lending expertise

This common session highlights the unmet wants and new buyer expertise expectations shoppers have for the mortgage shopping for expertise. The info relies on a latest analysis research performed by Arizent on behalf of CoreLogic of U.S. shoppers who’ve not too long ago acquired a brand new mortgage for a house buy or refinancing an present mortgage. Extra insights are offered based mostly on generations – Gen Z, millennials, Gen X and boomers – in addition to variations between first-time consumers and first-time refis and people from repeat consumers and refis. 

Key Takeaways:

  • Be taught what millennials and Gen Z need most from the mortgage shopping for expertise, and the way it differs from Gen X and boomers, in addition to what lenders and brokers can do to enhance the shopper expertise for these generations.
  • Achieve a greater understanding of an important ache factors within the mortgage shopping for and refinancing course of and what shoppers are keen to do as a way to enhance the expertise and pace up the lending course of.
  • Find out how value sensitivity impacts the house shopping for course of as mortgage charges rise; in addition to the opposite elements that have an effect on client resolution making.

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